Split Payments Built for Travel

From flights and holiday packages to family and group bookings, give travellers more ways to pay for high-intent, high-value bookings, so a declined card or high booking value never costs you a sale.
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Transforming travel payments
with our innovative split payment solutions

Multi card payment screen

Multi-Method Payments

Offer travellers the option to split their payment across multiple cards for high-intent, high-value bookings to boost purchasing power and reducing declines from insufficient funds.

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Decline recovery screen

Decline Recovery

Instead of losing a high-intent booking, Hands In provides split tender as a recovery mechanism, allowing travellers to complete their purchase by splitting the payment across multiple cards and/or payment methods.

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Group payment screen

Group Payments

Offer travellers (and lead bookers) the option to split and allocate costs for family trips, corporate travel, or group tours under one transaction.

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Payment link screen

Payment Link

Effortlessly send the payment link directly to the lead booker and automatically invite every traveller added to the group, taking the admin out of managing individual payments.

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Webjet testimonial

Case Study

WebJet

83%

Conversion rate post-first authentication

99%

Conversion post-second authentication

<22%

Increase in ancillary spending

“Partnering with Hands In lets us offer travellers a genuinely new way to pay: splitting a booking across multiple cards and methods, including amounts beyond what standard BNPL limits allow.

The decline recovery capability we’re rolling out next will let us win back bookings we’d previously have lost entirely, while giving customers far more flexibility at checkout.”

Michael Gulliver

Michael Gulliver

Group Payments Director (B2C) | Webjet

Data sourced: June 2026

New Payment Possibilities For Your Travel Checkout

Airlines

  • Simplify high-value flight bookings
  • Support family trips and group travel
  • Eliminate card limit declines

OTAs & Agencies

  • Combine multiple payment methods
  • Cover large package holidays
  • Handle multi-product bookings

Hotels & Resorts

  • Capture high-value stays
  • Take group bookings in one checkout
  • Split on-property spend flexibly

Cruises

  • Streamline multi-card payments
  • Cover high-transaction voyager packages
  • Simplify family cruise bookings

Rail & Ground

  • Offer flexible split checkout
  • Cover long-distance rail and coach
  • Handle multi-passenger journeys

Tours & Experiences

  • Make shared payments simple
  • Serve families and group travellers
  • Sell attraction tickets bought together

Frequently Asked Questions

Everything you need to know about how our split payment solutions work with the Travel sector.

Can’t find the answer you’re looking for? Please chat with our team.
How do we handle one traveller dropping out of a booking?

The group has a few options. Another member can cover the outstanding share, the person can be replaced with someone else, or the merchant can choose to accept the partially paid booking and handle the remaining amount separately.

Which travel businesses is Hands In built for?

Tour operators, coach and rail operators, accommodation providers, activity and experience sellers, and travel agents. Anywhere a booking is made by a group but paid by individuals, or where a single traveller wants to spread a large total basket across several payment methods.

Can the checkout be white-labelled to our brand?

Yes. Our hosted checkout supports your logo and branding, and merchants building against the API keep their own front end entirely.

Can a travel agent set up the split on the customer's behalf?

Yes. An agent can create a payment link on the fly from our merchant dashboard and send it out by URL, email, SMS or QR code. They can set a fixed amount, by item, split equally across the party, or let each traveller choose their own amount, and they only need the total plus the lead booker's name and email to get started.

Can customers split across payment methods, not just cards?

Yes. Alongside card splits we support alternative payment methods where your PSP offers them, including PayPal and BNPL options such as Afterpay, Klarna and more.

How long can we hold a booking open while a group pays?

You control this, and the limit depends on how your auth and/or capture process is. Instant capture has no maximum, so the checkout can stay open indefinitely. Delayed capture is capped at 7 days (168 hours), since that's how long an authorization can be held before it expires.

There's no minimum, but we recommend allowing enough time for the whole group to join and pay their share

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