Pay On Behalf Of Others
We support partial payments, allowing the lead booker or group members to pay on behalf of others.
Hands In
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High-priced baskets can be hard to pay for upfront alone. Enable customers to split the cost as a group and unlock incremental revenue.
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Hands In
People are travelling together. The way they pay hasn't caught up.
34%
of travellers globally planned to travel with family in 2025 — the most common travel grouping of all.
Couples 23% · Solo 19% — Agoda 2025 Travel Trends
One person makes the booking. One person puts the full amount on their card. And one person carries it for everyone else.
Then comes the chasing — messages, reminders and spreadsheets to get everyone else's share back.
38%
of group travellers had experienced not receiving money owed from a group trip.
Airbnb research
When one person has to carry the full financial burden, the payment itself becomes a barrier to completing the purchase.
The group has agreed on the trip. But if one person can't put the entire amount on their card, the merchant has left them to solve the payment problem alone.
It needs to be paid for by the people actually travelling.
Hands In
With Group Payments, multiple people contribute towards the same booking — each participant paying their share directly or via a payment link.
Manage multiple payers, partial payments, reminders and outstanding balances through one connected payment experience.
We support partial payments, allowing the lead booker or group members to pay on behalf of others.
We take care of the reminding process of each payment.
Group members can contribute different amounts, making it easier to manage uneven payment splits across the booking.
Hands In integrates with a variety of different payment gateways and acquirers so your business can operate as usual.
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$30m+
Incremental revenue delivered in the first 12 months
“We’re thrilled to offer split payments as part of our online purchasing process. It aligns perfectly with our ‘Tú Decides’ (You Decide)’ campaign, giving users more control over how they book and pay. By reducing barriers to flying, we’re making travel even more accessible.”
Yago Cassonovas
Payments, Fraud Prevention, Distribution Airlines & Travel | Air Europa
We send out automated payment reminders to everyone in a group via email and SMS. Additionally, all participants can send reminders to others in the transaction. The schedule for automated reminders depends on the length of the booking window.
Yes. The owner of the group payment — marked with a yellow star next to their name — can remove members from the group dashboard. Click the dropdown arrow below the member you want to remove and confirm.
Each customer added into the group will receive an email and/or SMS with the invite link for them to join the payment.
Any member of the group payment also has access to invite others to join via a URL, email, SMS & QR code.
You control this, and the limit depends on how your auth and/or capture process is. Instant capture has no maximum, so the checkout can stay open indefinitely. Delayed capture is capped at 7 days (168 hours), since that's how long an authorization can be held before it expires.
There's no minimum, but we recommend allowing enough time for the whole group to join and pay their share
As each person agrees to pay, we authorise the amount for each customer in the group respectively and freeze the funds in their account. Once the group has made up the total, the funds are captured from each payment method to be settled.
If someone cancels their payment, then the transaction amount will no longer be frozen and the customer’s funds will be released and made available back in the customer’s account. No one will be charged.
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