Split Payments Built for Ticketing

From group ticket purchases to premium experiences, give customers more ways to pay for high-intent, high-value bookings, so a declined card or high ticket price never costs you a sale.
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Transforming travel payments
with innovative solutions

Multi card payment screen

Multi-Method Payments

Offer travellers the option to split their payment across multiple cards for high-intent, high-value bookings to boost purchasing power and reducing declines from insufficient funds.

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Group payment screen

Group Payments

Offer travellers (and lead bookers) the option to split and allocate costs for family trips, corporate travel, or tours under one transaction.

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Decline recovery screen

Decline Recovery

Instead of losing a high-intent booking, Hands In provides split tender as a recovery mechanism, allowing customers to complete their purchase by splitting the payment across multiple cards and/or payment methods.

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Payment link sent
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Payment Link

Effortlessly send the payment link directly to the lead buyer and automatically invite every customer added to the group, taking the admin out of managing individual payments.

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Frictionless Ticket Checkout For Every Live Experience

Concerts

Work faster and smarter by powering seamless high-volume ticketing for live music shows.

Live Events

Work faster and smarter by integrating flexible checkout options for festivals and performances.

Conferences

Work faster and smarter by managing corporate registrations, workshops, and multi-tier passes.

Sports Events

Work faster and smarter by driving fast checkout flows for stadium games and season passes.

Frequently Asked Questions

Everything you need to know about our split payment solutions for the Ticketing sector.

Can’t find the answer you’re looking for? Please chat with our team.
Which ticketing businesses is Hands In built for?

Tour operators, coach and rail operators, accommodation providers, activity and experience sellers, and travel agents. Anywhere a booking is made by a group but paid by individuals, or where a single traveller wants to spread a large total basket across several payment methods.

How do we handle one traveller dropping out of a booking?

The group has a few options. Another member can cover the outstanding share, the person can be replaced with someone else, or the merchant can choose to accept the partially paid booking and handle the remaining amount separately.

Can the checkout be white-labelled to our brand?

Yes. Our hosted checkout supports your logo and branding, and merchants building against the API keep their own front end entirely.

Can customers split across payment methods, not just cards?

Yes. Alongside card splits we support alternative payment methods where your PSP offers them, including PayPal and BNPL options such as Afterpay, Klarna and more.

How long can we hold a booking open while a group pays?

You control this, and the limit depends on how your auth and/or capture process is. Instant capture has no maximum, so the checkout can stay open indefinitely. Delayed capture is capped at 7 days (168 hours), since that's how long an authorization can be held before it expires.

There's no minimum, but we recommend allowing enough time for the whole group to join and pay their share