Split Payments Built for Hospitality Payments

From high-value stays to group bookings and events, give guests more ways to pay for high-intent, high-value bookings, so a declined card or large booking value never costs you a sale.
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Transforming hospitality payments
with our innovative split payment solutions

Multi card payment screen

Multi-Method Payments

Offer customers the option to split their payment across multiple cards for high-intent, high-value bookings to boost purchasing power and reducing declines from insufficient funds.

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Decline recovery screen

Decline Recovery

Instead of losing a high-intent booking, Hands In provides split tender as a recovery mechanism, allowing customers to complete their purchase by splitting the payment across multiple cards and/or payment methods.

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Group payment screen

Group Payments

Offer customers (and lead bookers) the option to split and allocate costs for family trips, corporate travel, conferences or live events under one transaction.

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Payment link screen

Payment Link

Effortlessly send the payment link directly to the lead booker and automatically invite every customer added to the group, taking the admin out of managing individual payments.

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New Payment Possibilities For Hospitality & Live Events

Hotels & Resorts

High-value stays, deposits, and room charges can be split across multiple cards.

  • Room blocks for weddings and events
  • Deposits paid by several guests
  • Suites that sit above one card limit

Sporting Events

Season tickets and hospitality packages are high-value purchases that often involve more than one payer.

  • Season tickets and memberships
  • Corporate boxes and hospitality packages
  • Away-day travel and group allocations

Group & Family Bookings

Group bookings often exceed what any one person can put on a single card, especially for younger customers with lower limits.

  • Younger bookers with lower credit limits
  • Parents contributing towards a booking
  • Everyone paying their own share

Conferences & Business Events

Delegate and venue costs rarely sit with one payer, or inside one budget.

  • Delegate passes bought in bulk
  • Costs shared across department budgets
  • Sponsor and exhibitor packages

Festivals & Live Music

One person usually fronts the whole basket for a group of friends. They no longer have to.

  • Multi-day passes and camping bundles
  • Friends paying their share at checkout
  • Travel and add-ons in the same basket

Restaurants & Fine Dining

Large group bills can be divided across multiple cards at the point of payment.

  • Corporate dinners on separate expense cards
  • Birthdays and celebration tables
  • Set menus for large parties

Partnered with

"Most of our bookings are groups, and someone always ends up fronting the whole bill. Letting everyone pay their own share at checkout has taken that friction away — the booking is confirmed there and then, instead of stalling while the group works out who owes what."
Gavin Adair
Gavin Adair CEO, TeamSport Indoor Karting

Frequently Asked Questions

Everything you need to know about our split payments solutions for the Hospitality and Ticketing sector.

Can’t find the answer you’re looking for? Please chat with our team.
Can the checkout be white-labelled to our brand?

Yes. Our hosted checkout supports your logo and branding, and merchants building against the API keep their own front end entirely.

What happens if the group doesn't finish paying before the window closes?

Any authorisations taken are released and nothing is captured, so no traveller is charged for an incomplete booking. Alternatively, you can capture what had been authorised up until that point and settle the remaining unpaid balance at a later point.

Can a travel agent set up the split on the customer's behalf?

Yes. An agent can create a payment link on the fly from our merchant dashboard and send it out by URL, email, SMS or QR code. They can set a fixed amount, by item, split equally across the party, or let each traveller choose their own amount, and they only need the total plus the lead booker's name and email to get started.

Can customers split across payment methods, not just cards?

Yes. Alongside card splits we support alternative payment methods where your PSP offers them, including PayPal and BNPL options such as Afterpay, Klarna and more.

How long can we hold a booking open while a group pays?

You control this, and the limit depends on how your auth and/or capture process is. Instant capture has no maximum, so the checkout can stay open indefinitely. Delayed capture is capped at 7 days (168 hours), since that's how long an authorization can be held before it expires.

There's no minimum, but we recommend allowing enough time for the whole group to join and pay their share