Split Payments Built for Cruises

From high-value cruise bookings to onboard packages and group travel, give travellers more ways to pay for high-intent, high-value bookings, so a card limit or upfront cost never costs you a sale.
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Transforming cruise payments
with our innovative split payment solutions

Multi card payment screen

Multi-Method Payments

Offer cruise passengers the option to split their payment across multiple cards for high-intent, high-value bookings to boost purchasing power and reducing declines from insufficient funds.

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Decline recovery screen

Decline Recovery

Instead of losing a high-intent booking, Hands In provides split tender as a recovery mechanism, allowing passengers to complete their purchase by splitting the payment across multiple cards and/or payment methods.

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Group payment screen

Group Payments

Offer cruise passengers (and lead bookers) the option to split and allocate costs for family trips, corporate travel, or group tours under one transaction.

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Payment link screen

Payment Link

Effortlessly send the payment link directly to the lead booker and automatically invite every passenger added to the group, taking the admin out of managing individual payments.

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New Payment Possibilities For Your Cruise Checkout

Stateroom & Suite Upgrades

  • Split-tender payments on high-margin cabin upsells
  • Combine cards, loyalty points, and gift cards
  • Fewer upgrades abandoned at the payment step

High-Value Itineraries

  • Multi-card authorization on world cruises and luxury sailings
  • Card transaction limits stop blocking bookings
  • Flexible routing cuts declines on large totals

Group & Family Sailings

  • Split the total across multi-stateroom reunions and groups
  • Every traveler pays their own share directly
  • No organizer fronting the full booking

Pre-Paid Onboard Packages

  • Drink packages, shore excursions, and specialty dining up front
  • Flexible split-payment options at checkout
  • More revenue captured before embarkation

Frequently Asked Questions

Everything you need to know about our split payment solutions for the Cruises sector.

Can’t find the answer you’re looking for? Please chat with our team.
Can the checkout be white-labelled to our brand?

Yes. Our hosted checkout supports your logo and branding, and merchants building against the API keep their own front end entirely.

What happens if the group doesn't finish paying before the window closes?

Any authorisations taken are released and nothing is captured, so no traveller is charged for an incomplete booking. Alternatively, you can capture what had been authorised up until that point and settle the remaining unpaid balance at a later point.

Can a travel agent set up the split on the customer's behalf?

Yes. An agent can create a payment link on the fly from our merchant dashboard and send it out by URL, email, SMS or QR code. They can set a fixed amount, by item, split equally across the party, or let each traveller choose their own amount, and they only need the total plus the lead booker's name and email to get started.

Can customers split across payment methods, not just cards?

Yes. Alongside card splits we support alternative payment methods where your PSP offers them, including PayPal and BNPL options such as Afterpay, Klarna and more.

How long can we hold a booking open while a group pays?

You control this, and the limit depends on how your auth and/or capture process is. Instant capture has no maximum, so the checkout can stay open indefinitely. Delayed capture is capped at 7 days (168 hours), since that's how long an authorization can be held before it expires.

There's no minimum, but we recommend allowing enough time for the whole group to join and pay their share